Expected Delivery Date
Expected delivery dates will vary for each product and are stated in the product descriptions for each individual product. Please note that the dates given are estimates only and we are unable to offer these as guarantees, as a number of factors outside of our control can affect delivery times.
Click and Collect
If you have chosen 'Click and Collect', you will be contacted with a confirmed collection date shortly after placing your order.
We aim to have all 'Click and Collect' orders ready for collection on or before the expected delivery date stated for each product.
When collecting your order, please bring proof of purchase, this can be your order confirmation email or a print out, or proof of ID.
If someone else is collecting on your behalf, please provide them with a copy of proof of purchase or order number.
You will be notified by email when your order is available for collection.
Please note: for a standard order you will have 28 days from when your order has arrived to collect. After this time, your order will be cancelled, and a refund will be issued to the original payment method used. If the item is personalised, then we will be unable to offer a refund - we will, however, keep the order for a period of 6 months, and will attempt further contact with yourself.